CONTACT US

For administrative inquiries, order documentation, or product updates regarding our desktop stationery trays, please contact our headquarters via the official channels listed below.

Information and Direct Contact Details

Address: Mírové nám. 207/34, 400 01 Ústí nad Labem-centrum, Czech Republic

Primary Contact Email: stationery@tidytraydesk.com

Phone: +420 773664001

Communication Process and Response Time
To ensure accuracy in administrative processing and to address every inquiry effectively, we utilize a standardized communication tracking system:

How to Contact Us: Please send a detailed email to our primary address (stationery@tidytraydesk.com) outlining your specific inquiry, product feedback, or request regarding order status.

Response Time: Our professional customer support team processes all inquiries systematically. We aim to respond within 24 hours of receiving your message.

Communication Guidelines
To ensure your issue is resolved promptly, please follow these steps when contacting us:

Order Number: If your inquiry relates to an existing order, please clearly include your full name and unique transaction reference number in the email subject line.

Accuracy of Information: Please ensure your contact details (reply email address and phone number) are accurate so our team can reach you promptly and avoid delays caused by incorrect information.